Welcome to Park Lane Practice

Flu Vaccinations

Have you had your Flu Immunisation yet?

Although our two main flu clinics have already taken place we still have a plentiful supply of vaccine available - Please contact reception to book your appointment.

The injected flu vaccine is offered free of charge on the NHS to people who are at risk to ensure that they are protected against catching flu and developing serious complications.

We also now have limited stocks of nasal vaccine available for all children born 1/9/2008 to 31/8/2014 - Please ask reception for an appointment with a nurse.

To find out if you are in at at risk group, please visit the Who should have the flu jab? page on the NHS Choices website.

You can also download our information leaflet.

We are a Doctors Surgery and General Practice (GP) providing Health Care in Swindon, Wiltshire. We are committed to healthcare and aim to provide the best possible service to all of our patients.

On this website, you will find a wide range of health resources to help you get the most out of the medical services we have to offer.

We welcome any new patients who live in our catchment area who would like to register with our practice.

Opening Times:

Day

Morning

Afternoon

Monday, Tuesday

8.30am - 12.30pm

2.00pm - 5.30pm

Wednesday

8.30am - 12.30pm

Closed

Thursday, Friday

8.30am - 12.30pm

2.00pm - 5.30pm

Weekends & Bank Holidays

Closed

Appointments:
Information on how to make or cancel an appointment can be found here.

Surgery Times:

Day

Morning Surgeries

Afternoon Surgeries

Monday, Tuesday

8.30am - 11.30am

2.30pm - 5.15pm

Wednesday

8.30am - 11.30am

Closed

Thursday, Friday

8.30am - 11.30am

2.30pm - 5.15pm

Extended Hours

We are pleased to provide an extended hours service on Tuesday mornings consisting of a limited number of pre-booked early morning telephone consultations (starting at 6:50am) followed by pre-booked face to face consultations (GP or Nurse) between 7:00am and 8:00am. Please contact surgery reception to book.

Out of Hours Service:

For our Out of Hours Service, please telephone NHS 111.

Weekdays: 5.30pm - 8.30am
Weekends: 5.30pm - 8.30am Monday

For further information please visit our emergencies page.

Missed Appointments

Although the practice is extremely short of appointments at the present time, a significant amount of clinical time is being wasted by patients failing to attend for their pre-booked appointments.

In SEPTEMBER 2016 alone there were 96 appointments missed, totalling over 21 hours of wasted clinical time. So far in 2016 there have been over 890 missed appointments which represents over 191 hours wasted.

Please help other patients by letting us know in good time if you are unable to attend so that the appointment can be offered to someone else who needs it.

Service Comments & Suggestions:

We welcome your comments on any aspect of Park Lane Practice including our website. Please pass any such comments on to the staff or Doctors. Alternatively, you can complete our online comments & suggestions form.

Your comments will help us to maintain our high standard of service.

Care Quality Commission

Park Lane Practice was extremely disappointed that, despite the many positive comments included in the report narrative, an overall rating of ‘Requires Improvement’ was awarded to surgery by the Care Quality Commission in its report published in March 2016, following an inspection in January 2016.

Please download our Statement Regarding CQC the Inspection Report.